In some welcome news for those who look after or occasionally venture into any given game’s Steam forum, Vale are planning on taking an active part in their moderation. Until now, with this change planned for next week, Value took an arms length approach by letting the devs take care of such work. It’s worth reminding ourselves too such forums are a requirement for Steam games to have.
From Tuesday 25th September, Value will use their own moderation team to look into posts flagged on all game forums and have the power to warn and or ban users when their behavior crosses a given line. While this approach doesn’t address the wider aspect of developing a growth mindset within the Steam forum community, it is a great place to start.
“Don’t worry: We won’t be actively perusing your community discussions or posting in threads – you have your own voice and your own style of communication with players about your game,” Valve said in the post. “We’ll only be communicating with players if it’s necessary when issuing a warning or ban for reported content.”
Developers are able to opt out of having Value look after such moderation. We assume some developers would welcome the change to take care of such work themselves or perhaps they are just fine with an open an care free approach where anything goes. Steam went on to say:
“In the past, we’ve been hesitant to get involved in the moderation of individual game discussions, as we didn’t want to step on the toes of game developers that want to have their own style of communication with players and their own set of guidelines for behavior,” they explained. “But over time, we’ve been hearing from more and more game developers that would actually prefer for us to take a more active role in discussion boards, at least to the extent of handling posts that are reported by other players.”
As we mention above, this all makes for a fair start on Valve taking a more active role in the moderation and control of forum created material. We’re keen to see how this all develops from here.